At Woic Technologies, we are dedicated to providing high-quality products and services. We understand that situations may arise where a refund is needed. This Refund Policy outlines the conditions under which refunds may be granted.
1. Eligibility for Refunds
Refunds can be requested under the following conditions:
- Service Issues: If our services fail to meet the standards outlined in our agreement or if there is a significant error on our part.
- Product Defects: If the product you purchased is defective or not as described.
To be eligible for a refund, you must submit your request within 10 days of receiving the product or completing the service.
2. How to Request a Refund
Follow these steps to request a refund:
- Contact Us: Reach out to our customer support team at [email protected] or through our contact form. Provide your order number, a description of the issue, and any supporting documents or evidence.
- Review Process: Our team will review your request and respond within [ 7 days]. Additional information may be requested to process your refund.
3. Refund Processing
Once your refund is approved:
- Refund Approval: Refunds will be processed to your original payment method within [7 days].
- Partial Refunds: In some cases, partial refunds may be issued based on the issue’s extent or service provided.
- Non-Refundable Items: Certain items or services may not be refundable.
4. Cancellation Policy
To cancel a service or order, notify us as soon as possible. Cancellations made within [3 days] of the service start date or product delivery may be eligible for a refund, based on the terms above.
5. Changes to the Refund Policy
We may update this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our products or services indicates your acceptance of the updated policy.
6. Contact Us
If you have questions or concerns about our Refund Policy, feel free to contact us at [email protected] or +91 76520 74246. Our team is here to assist you and ensure your satisfaction.
Thank you for choosing Woic Technologies. We value your business and are committed to providing the best possible experience.
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